Original Research Article | OPEN ACCESS
Knowledge Management and Performance of Faith-Based Organizations in Bayelsa State Nigeria

Rachel Konyefa Dickson1 Isaiah Stephan Oyeinkorikiye2

Department of Management, Faculty of Management Sciences, Niger Delta University Wilberforce Island, Amassoma, Bayelsa State;

For correspondence:-  Rachel Dickson   Email:

Received: November 25, 2019        Accepted: December 21, 2019        Published: December 31, 2019

Citation: Dickson RK.Oyeinkorikiye IS. Knowledge Management and Performance of Faith-Based Organizations in Bayelsa State Nigeria. Account Tax Rev 2019; 3(4):60-69 doi:

© 2019 The authors.
This is an Open Access article that uses a funding model which does not charge readers or their institutions for access and distributed under the terms of the Creative Commons Attribution License (http://creativecommons.org/licenses/by/4.0) and the Budapest Open Access Initiative (http://www.budapestopenaccessinitiative.org/read), which permit unrestricted use, distribution, and reproduction in any medium, provided the original work is properly credited..

Abstract

This paper investigated knowledge management and performance of faith-based organisations in Bayelsa State. To achieve the objectives of the study, this paper used quantitative and qualitative research methods. The study selected a survey design method and used a questionnaire instrument to collect data. The total population of the study consists of a staff of selected Faith-Based Organizations in Yenagoa, Bayelsa State. The researcher judgmentally selected 10 churches because the population was infinite and the choice of the selected organisations was based on size. The convenience sampling method was adopted, and 25 participants were selected from each organisation that sum-up to 250 participants and they were randomly selected using raffle draw. The participants qualified to be selected were workers in the faith-based organisations. The questionnaire instrument had its response options based on the 5 points Likert Scale that ranged from strongly agree to strongly disagree. To make sure there was consistency, the questionnaire was served to the staff of selected Faith-based organizations and their responses were validated as an outcome of the corrections made. The Pearson product-moment Correlation Coefficient was used to evaluate the data. The findings revealed that knowledge management components such as knowledge sharing, knowledge acquisition, knowledge storage are positively related to organizational performance. However, it was recommended that the management of the faith-based organizations should put in place knowledge management systems and ensure that relevant information is created and stored to boost performance. The workers should be trained and retrained to understand core knowledge management techniques. Therefore, the paper concluded that knowledge management is an indispensable ingredient of an organization and it significantly relates organizational performance.

Keywords: Knowledge management, organisational performance, faith-based organisation, knowledge sharing, knowledge storage


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